PRIVACY POLICY

Last Updated: September 5, 2026

At Rigolet’s Spice Company (“Rigolet’s Spice Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our business.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect information that you voluntarily provide, including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Account information, if you create an account
• Information you provide when contacting us
• Information you submit through forms, reviews, surveys, or other website features

We may also automatically collect certain information when you browse our website, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General website usage and interaction information

This information may be collected through cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Process and fulfill your orders
• Process payments
• Ship your purchases
• Communicate with you about your order
• Respond to questions, comments, and customer service requests
• Send order confirmations and other transactional communications
• Provide information about our products, promotions, or special offers when you have opted to receive them
• Improve our website, products, and customer experience
• Prevent fraud and unauthorized transactions
• Maintain the security of our website
• Comply with applicable laws and legal obligations

We do not sell your personal information simply because you make a purchase from us.

3. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment providers. Rigolet’s Spice Company does not necessarily have access to or store your complete credit card or debit card number.

Payment information is handled according to the privacy policies and security practices of the payment processor used at checkout.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand how visitors use our website and to improve website functionality.

These technologies may allow us to:

• Remember preferences
• Understand website traffic
• Measure advertising and marketing performance
• Improve website functionality
• Provide a better shopping experience

You may be able to adjust your browser settings to refuse or delete cookies. Disabling cookies may affect certain features of our website.

5. HOW WE SHARE INFORMATION

We may share personal information with trusted third-party service providers when necessary to operate our business. These may include providers that assist with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Website analytics
• Email marketing
• Customer service
• Fraud prevention
• Marketing and advertising

These service providers are permitted to use information only as reasonably necessary to provide services to us.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, customers, or the security of our business.

6. MARKETING COMMUNICATIONS

If you choose to subscribe to our email list, we may send you information about Rigolet’s Spice Company, including new products, promotions, events, recipes, and other updates.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in those emails.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations and shipping updates.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

8. DATA SECURITY

We take reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete that information.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Request information about how your personal information is collected or used

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or how Rigolet’s Spice Company handles your information, please contact us:

Rigolet’s Spice Company
Lacombe, LA
Email: info@rigoletsspice.com
Phone: 985-807-8055